As Cities Become ‘Smart’, Public Safety Looks to FirstNet for Priority Broadband

“FirstNet is the first effort I know of where cross disciplines – police, fire, EMS, mayors, city councils – have all been united.” -Tom Sorley, Deputy Chief Information Officer, Houston, Texas

(FirstNet)

FirstNet is developing the first nationwide public safety broadband network to provide first responders the advanced communication and collaboration technologies they need to help them do their jobs safely and effectively. (FirstNet)

This is a guest post by Ed Parkinson.

The term “Smart Cities” is a popular topic in today’s urban jurisdictions – but what is a Smart City? A Smart City has technological infrastructure which collects, aggregates and analyzes real-time data which it uses to improve the lives of its residents according to the National League of Cities, report “Trends in Smart City Development”. But beyond that, a Smart City partners with universities and the federal and private sectors in using technology to enhance the quality and performance of urban services. Innovation can improve city services – from finding energy efficiencies and reducing traffic to fighting crime and fostering economic growth.

The Department of Commerce recently recognized the potential of FirstNet to improve public safety services. In their January 2017 green paper, Fostering the Advancement of the Internet of Things, the Department said, “the FirstNet network will be an incubator and proving ground for public safety focused IoT solutions by linking more first responder data sources, such as their gear, emergency vehicles, fingerprint scanners, databases, and more.” Here are just a few innovations some cities are considering to enhance first responders’ ability to protect their communities:

  • Detailed surge maps to analyze patterns and display predictive outcomes for severe weather preparations;
  • Intelligent street lights to detect gunfire and alert authorities;
  • Subway platforms with embedded sensors to monitor and flag overcrowding;
  • Smart grids: embedded sensors for managing water, gas and electric services; and
  • Providing real-time information on traffic conditions to determine the fastest route to an emergency.

Some added benefits of these innovations include:

  • Directing the city’s first responders more precisely and efficiently to improve emergency response;
  • Managing technology and personnel more effectively by providing intelligent insight into areas where they’re needed most;
  • Increasing responders’ situational awareness and maintaining their safety during emergencies to speed up the decision-making process; and
  • Improve interagency communications and collaboration.

As urban planners and policymakers think about their cities becoming digitized and interconnected, a challenge will be ensuring investments are made to withstand the growth in Internet traffic. Increasingly, these technologies will depend on wireless broadband networks so cities can communicate securely, rapidly and with priority to their responders on the street.

Signed into law on February 22, 2012, the Middle Class Tax Relief and Job Creation Act created the First Responder Network Authority (FirstNet). The law gives FirstNet the mission to build, operate and maintain the first high-speed, nationwide wireless broadband network with priority dedicated to public safety. FirstNet will provide a single interoperable platform for emergency and daily public safety communications.

As FirstNet progresses in its mission to deploy a nationwide public safety broadband network, there will be many opportunities for policy makers and city officials to get involved and to make FirstNet a part of every Smart City.

The Smart City concept has grown to include at least 70 cities throughout the nation. The initiative includes federal grants in areas such as public safety, transportation, and disaster response. The National Institute of Standards and Technology (NIST) authorized $35 million in new grants last fall and over $10 million in proposed investments to build a research infrastructure for Smart Cities.  The National Science Foundation (NSF) also announced over $35 million in Smart Cities grants. FirstNet is ideal for bringing together the technology of Smart Cities to advance public safety.

Tom Sorley, deputy chief information officer for Houston, Texas, said FirstNet is “the first effort I know of where cross disciplines – police, fire, EMS, mayors, city councils – have all been united. Everybody’s come together and said, ‘We have to have this.’”

FirstNet is necessary to allow first responders to use the digital tools available to them on a reliable network, Sorley said. “This reduces risk. It makes the first responders and the citizens they serve safer. Data, more and more, is becoming that critical lynchpin in the service provision for public safety.”

Reid Vaughn, fire chief in Cuba, Alabama, agrees. “It’s often a challenge to get broadband services,” he said. “FirstNet will for the first time give us a mission critical, proprietary system. This will be a significant improvement for our rural communities. When everything is going wrong, this system is designed to keep going.”

Another key element to the efficiency of Smart Cities is the Internet of Things, which will extend Internet connectivity to items we use every day, such as light, electric switches and vehicles. Many in the public safety sector are looking forward to the ‘Internet of Lifesaving Things’ that will extend connectivity to responder gear such as body cameras and vehicles.

Key to making this all come together is collaboration between public safety agencies at the federal, state and local level, as well as public-private partnerships. Advances such as open data initiatives and the collaboration of research and technology to tackle key challenges – from fighting crime to providing shelter during a disaster – are most effective when working together.  Smart mobile technology, constantly driven forward by the marketplace, holds great promise for public safety as first responders strive to make communities safer. The National League of Cities, in its extensive work to share best practices used by Smart Cities, is a leader in this work.

First responders across the country will benefit from using next generation tools with prioritized, wireless broadband.  As cities continue to think about getting “smarter,” FirstNet hopes to work with them to be part of the solution.

To learn more and get involved, please visit FirstNet.gov and reach out to your FirstNet State Point of Contact (SPOC). You can also help by writing to your professional associations and ask them to pass a resolution in support of FirstNet, Following FirstNet on social media, and by writing a guest blog for FirstNet by contacting us at socialmedia@firstnet.gov.

ed_parkinson_125x150About the author: Ed Parkinson is the Director of Government Affairs at FirstNet.

Kitchen and Farm Incubators Support Access to Local Food Systems

NLC’s newest municipal action guide provides an overview of food incubator programs as well as guidance on how local governments can support these emerging strategies to promote local entrepreneurship and strengthen local food systems.

(photo: A Muse Photography, courtesy of Union Kitchen)

Union Kitchen, a food incubator in Washington, D.C., provides food businesses with a professionally maintained commercial kitchen space as well as services to help grow and accelerate their business. (photo: A Muse Photography, courtesy of Union Kitchen)

As the American Heart Association kicks off national American Heart Month, we are reminded about the importance of accessing healthy and affordable food. Whether it’s from a local grocer, food truck, or farmer’s market, the freshest and most nutritious meals are most often sourced, prepared, and served locally. In addition to the obvious health benefits, there are also economic gains when cities support access to local food systems and local food entrepreneurs. That is why so many communities are supporting food-based businesses, particularly through the creation of food business incubator programs.

For years, co-working spaces and incubator programs have accelerated the growth of technology-based startups. Now, this concept of providing entrepreneurs with shared working space, mentorship, and education is increasingly being translated into food-based business incubators. The type of assistance provided to food entrepreneurs includes access to a shared workspace, education programs on how to run a business, and mentors who can deliver industry-specific guidance.

Kitchen incubators and farm incubators are two programs for food-based entrepreneurs. These food-centric programs support individuals in their efforts to launch or grow a business in the food industry, which could include opening a restaurant, food truck, or catering service, as well as selling products at grocery stores, farmers’ markets, and online.

A new action guide from the National League of Cities, “Food-Based Business Incubator Programs,” provides an overview of kitchen and farm incubator programs, as well as guidance on how local governments can support these emerging strategies to promote local entrepreneurship and strengthen local food systems.

Below is a Q&A with several of the practitioners and experts who helped inform the guidebook. Read on to learn more about why food-based incubators are so important for their communities.

Why are food incubators important?

Cullen Gilchrist, CEO of Union Kitchen: Food incubators allow startup businesses to gain access to the resources, tools, and connections necessary to launch a successful business. At Union Kitchen, we build successful food businesses. We provide the professionally maintained commercial kitchen space that all food businesses need, but we differentiate ourselves by offering the services that businesses need to grow and accelerate their business. Our distribution company and retail outlets reduce the risk of failure for these businesses and supports them in establishing a strong baseline of success. We define our success by the revenues and profits we create, the businesses we grow, the jobs we create, the economic impact we have, and the employment training we deliver.

Chris Hiryak, Director of Little Rock Urban Farming: Food incubators are where the next generation of agriculturally informed citizens will be inspired, educated and instilled with the principles and values necessary to meet the challenge of creating a just and equitable food system in the 21st century.

New York City Department of Small Business Services (SBS): Food incubators provide food entrepreneurs with critical resources for building their businesses. Securing a private space to produce food commercially is a major financial and logistical barrier for start-ups. Financing the renovation of a production space with specific capabilities is even more costly and more of a risk. Incubators help food entrepreneurs avoid these hurdles by providing access to a licensed and regulated commercial kitchen space. This allows these small businesses to scale up to larger orders, receive assistance from qualified incubator staff, and network with other entrepreneurs utilizing the space.

What was the biggest challenge in launching the program/incubator?

Cullen Gilchrist, CEO of Union Kitchen: The greatest challenge has been to create an effective local food system that promotes supply and demand for local products, but that also delivers on the logistics necessary to be a successful operator in the food industry. We are creating the demand and supply for local products through our Grocery stores, and we need our distribution company’s operations to be strong enough to support this demand.

Chris Hiryak, Director of Little Rock Urban Farming: The biggest challenge in starting our urban farm project was learning to manage a small business.

New York City Department of Small Business Services (SBS): Through community outreach, the New York City Housing Authority (NYCHA) identified a trend of residents having food business backgrounds and interest in jumpstarting food-related businesses. At the same time, NYCHA recognized it would need support in gaining the necessary business education, funding, and accessing a regulated commercial kitchen space. SBS was able to address these challenges by creating the NYCHA Food Business Pathways program, in partnership with other key supporters. NYCHA resident participants in Food Business Pathways receive 8 weeks of training on business practices and food industry specific topics. The program teaches participants about kitchen incubators, provides assistance to participants on applying for space in incubators, and offers grants that allow graduates to rent space at the incubators for no cost. Grant funding also covers the cost of required licenses and permits for the training graduates.

(photos courtesy of Union Kitchen)

(left) Chris Hiryak of Little Rock Urban Farming. (center and right) Union Kitchen in Washington, D.C.

How did your local government support or assist the creation of your program/incubator?

Cullen Gilchrist, CEO of Union Kitchen: The local D.C. government has been essential in supporting us through the permitting and licensing process. They have played an integral role in training D.C. residents to work for us and our Member businesses through subsidized training programs and initiatives.

Chris Hiryak, Director of Little Rock Urban Farming: Mayor Mark Stodola of Little Rock appointed me to the Little Rock Sustainability Commission, where as the Chairman of the Urban Agriculture committee, I have been able to make recommendations to the City of Little Rock Board of Directors related to urban agriculture policy. This has allowed us to have an ongoing dialogue with city staff and officials to ensure that all urban agriculture projects in Little Rock are supported.

New York City Department of Small Business Services (SBS): The Department of Small Business Services (SBS) works to help small businesses, launch, grow and thrive in New York City through various services and initiatives. SBS’ Food Business Pathways program works directly with NYCHA to meet the recognized needs of residents. This collaboration grew to include several other entities; Citi Community Development provided funding for the program, the New York City Economic Development Corporation provided funding and connections to NYC kitchen incubators, and Hot Bread Kitchen provided technical assistance and access to their commercial kitchen incubator.

What are one or two success stories of businesses created in your incubator program?

Cullen Gilchrist, CEO of Union Kitchen: Over the past four years, current and alumni Union Kitchen Members have collectively opened and operated nearly 70 storefronts in the D.C. region and have developed over 400 unique products. Approximately one third of our current Member businesses are distributing their products with Union Kitchen to nearly 200 retail locations in the region, including 25 Whole Foods Stores. We have seen our Members grow their businesses rapidly and successfully and are proud to support their ongoing success as distribution and retail partners. One of Union Kitchen’s first Members, TaKorean now has three storefronts and a fourth one on the way in 2017. What started as a food truck peddling unique Korean-inspired tacos has become one of D.C.’s most popular fast casual concepts.

New York City Department of Small Business Services (SBS): Joann Poe, owner of Joann’s Elegant Cakes, participated in the Food Business Pathways program and won a grant that provided her with free use of the kitchen incubator, Hot Bread Kitchen, in Harlem. Use of the food incubator led to Joan building up the capacity of her business which ultimately catalyzed growth and allowed her to contract with clients such as the City of New York, Citibank, and Kate Spade.

About the Author: Emily Robbins is Principal Associate for Economic Development at NLC. Follow Emily on Twitter @robbins617.

Mayors Continue to Forge a Path Towards Greater Urban Resilience

Cities across the country are thinking of new ways to use resources and community assets to strengthen their response to numerous challenges presented by the on-going impacts of climate change and sea-level rise.

Last week, Shafaq Choudry was in West Palm Beach, Fl. representing the National League of Cities at Mayor Jeri Muoio’s State of the City Address where more than 800 community and business leaders gathered to hear city achievements in sustainability and a pathway forward on climate resilience. West Palm Beach is one of the ten cities participating in NLC’s Leadership in Community Resilience program, which launched in 2016. (Getty Images)

Last week, Shafaq Choudry was in West Palm Beach, Florida, representing NLC at Mayor Jeri Muoio’s State of the City Address, where more than 800 community and business leaders gathered to hear city achievements in sustainability and a pathway forward on climate resilience. West Palm Beach is one of the ten cities participating in NLC’s Leadership in Community Resilience program, which launched in 2016. (Getty Images)

2017 will be a year where local government leads the charge on urban resilience – and National League of Cities will be there to help. Through our Leadership in Community Resilience program, NLC provides assistance to 10 cities across the country that lack the financial and institutional resources, city-wide and cross-departmental collaboration, and internal capacity to implement their resilience goals. Designed to bolster city-led resilience initiatives and disaster preparedness, the program elevates local governments’ commitment towards a resilient urban future, no matter what is happening at the federal level.

These efforts were on full display in West Palm Beach last week at Mayor Jeri Muoio’s State of the City Address. Mayor Muoio focused on last year’s success as well as future plans to a vibrant crowd of 800 business and community leaders, elected officials, and residents. She highlighted how the city’s commitment to resilience and sustainability was rewarded with a 4-STAR rating – the only city to receive this certification in Florida. The city’s focus on reducing greenhouse gas emissions, equitable development, data collection, mobility, and increasing economic opportunities has successfully attracted partnerships with the National League of Cities, Knight Foundation, Bloomberg Philanthropies What Works Cities, Van Allen Institute and Gehl Design Studios.

Mayor Muoio’s sentiments are reflected in cities throughout the country where city officials are working to protect their communities from the recurring impact of climate change on infrastructure, housing, and businesses. The devastating impact of floods, hurricanes, droughts and other extreme weather consistently top news headlines and unlike national politics, weather holds no party affiliation. Building upward from a foundation set over the past eight years, city leaders are pushing disaster resilience initiatives into implementation.

Under former President Obama’s administration, the federal government restored the public’s good faith in disaster response from 33 percent after Hurricane Katrina to 75 percent after Sandy, according to Gallup. Over the course of eight years, Federal Emergency Management Agency (FEMA) Administrator Craig Fugate dealt with 910 disaster declarations, more than any FEMA director in history. FEMA released an action plan in 2013, Crisis Response and Disaster Resilience 2030: Forging Strategic Action in an Age of Uncertainty, to address the gaps in emergency management and opportunities for capacity building. Hurricane Sandy triggered the federal government to shift their approach to disasters from a band-aid response to a holistic resilience planning.

Within three short years, shifts in disaster management and response from a federal to local level has empowered cities to think holistically and act strategically about urban resilience through programs such as the Rockefeller Foundation’s 100 Resilient Cities (100RC) and Rebuild by Design. Formerly a partnership with the U.S. Department of Housing and Urban Development, Rockefeller Foundation partnered with the San Francisco Planning Department in light of a new Trump era, to launch Resilient by Design. Rockefeller Foundation awarded $4.6 million to the Bay Area to combat climate change and sea-level rise with a focus on providing multiple benefits to vulnerable populations.

Many cities outside the 100RC, Rebuild by Design, and Resilient by Design network are thinking of new and creative ways to use resources and community assets to strengthen their response to economic, environmental and social challenges presented by the on-going impacts of climate change and sea-level rise.

Although the cost of climate change is evident in global and financial centers worldwide, NLC has seized the opportunity to capture a compelling story of urban resilience efforts in small to mid-sized cities across the country through the Leadership in Community Resilience program. We are proud to support efforts like Mayor Muoio’s pledge to reduce greenhouse gas emissions by 2050 and look forward to working with West Palm Beach and the other nine cities in our program throughout the year.

shafaq_choudry_125x150About the author: Shafaq Choudry is a Senior Associate with the Sustainable Cities Institute at the National League of Cities.

NLC Has a New Website. Here Are Five Reasons to Be Happy About the Change.

Our new site simplifies the process of getting our content online, so our staff can focus on cities. It also enables you to sort through a wealth of information quickly and easily, so you can find the stories and data that matter to you.

In the past year, we've gone through an internal reorganization, a rebranding, and a move to a new modern office so that we could better serve cities across the nation. With our new website, we can streamline getting content to our members. (NLC)

In the past year, we’ve gone through an internal reorganization, a rebranding, and a move to a new modern office so that we could better serve cities across the nation. With our new website, we can streamline getting content to our members – and we’ve made that content easily accessible on a wide variety of devices. (NLC)

Many times I’ve found myself struggling to navigate a website after someone redesigned it. More than once I’ve wondered why it was changed in the first place. Change isn’t always easy.

Because I was a strong advocate for changes to the National League of Cities (NLC) website, I’d like to share five reasons why we launched a new site today.

1.      It works on your phone

NLC’s previous site did not resize to be readable on a phone, but we know from our website statistics that more and more of our visitors are coming to the site using mobile devices. The new site is mobile-friendly throughout.

2.      It helps you find information by topic

Our new site includes a “Topics” menu. If you’re interested in public safety, for example, the economic development topic page will pull together all of the content that relates to economic development, whether it’s an event, article, case study or report. You don’t have to know which program area at NLC published the content. If it’s related to economic development, you’ll find it in that topic area.

3.      The menus are easier to understand

Sometimes it’s just better to be direct. To find an event on the old site, you had to click on “Build Skills and Networks.” To find an event new site, you click on “Events.” I think it’s pretty clear why we made that move.

4.      It’s more efficient to publish

Our new site simplifies the process of getting our content online, so our staff can focus on cities, not website software.

5.      And yes, it looks better

In just over a year, we’ve gone through an internal reorganization, a rebranding, and a move to a new, modern office. We have a great team of more than 100 staff working every day on behalf of the nation’s cities of all sizes. The new website better reflects the energy and passion shared by NLC members, our dynamic executive director, Clarence Anthony, and our staff.

The work continues….

We are continuing to add content and features – and yes, as with any major website conversion, we’re still ironing out a few glitches here and there. That said, I want to thank the NLC staff and our project lead, Diana Rubin, for a Herculean effort to make the new site a reality. I hope you find it a change for the better.

brian_derr_125wAbout the author: Brian Derr is the Director of Marketing, Digital Engagement and Communications at the National League of Cities.

How Six Cities Are Pursuing Equity and Innovation in Economic Development

The participants in NLC’s Equitable Economic Development (EED) Fellowship are tackling unemployment, low income levels, and workforce-related issues in their communities – but each city is employing different tactics.

This week, NLC staff is heading to Houston, one of six cities in our inaugural class of EED Fellowship participants. Our plan is to further provide technical assistance to help the city pursue economic development goals. (Getty Images)

This week, NLC staff is heading to Houston, one of six cities in our inaugural class of EED Fellowship participants. Our plan is to further provide technical assistance to help the city pursue economic development goals. (Getty Images)

The need for equitable economic development programs is dire. The National League of Cities‘ (NLC) new president, Matt Zone, councilmember from Cleveland, Ohio, launched a new NLC Task Force on Economic Mobility and Opportunity at City Summit in Pittsburgh towards the end of last year. According to the Brookings Institute, states and localities spend $50 to $80 billion on tax breaks and incentives each year in the name of economic development, despite a mountain of evidence showing that tax incentives produce mostly marginal returns. These traditional approaches to economic development by local governments have not benefited all populations – and, in many cases, the policies and programs have particularly neglected or even shortchanged people of color, immigrants, and low income communities. Cities need to be intentional about targeting their economic development programs, funding and policies at the specific populations and neighborhoods that are increasingly distant from the growth sectors of their regional and city economies.

To that end, the National League of Cities (NLC), together with PolicyLink and the Urban Land Institute (ULI), launched the Equitable Economic Development (EED) Fellowship last year with the generous support of the Surdna and Open Societies Foundations. Specifically, the EED Fellowship provides one year of technical assistance to a class of six cities to help them pursue more equitable and inclusive economic development policies and programs in traditionally underserved communities – those that have the highest levels of unemployment, lowest levels of income and educational attainment, and represent the highest needs for job- and workforce-related programs in the city. Through leadership development, technical assistance, peer learning and sharing best practices, the fellowship provides city leaders with insights and tools to make equity, transparency, sustainability, innovation, and community engagement driving forces for how they conduct economic development and bring an intentional focus on communities that have been historically disconnected from economic growth and prosperity.

The EED Fellowship kicked off in June 2016 with a two-day retreat, during which the EED Fellows presented the group with one specific project in their economic development agenda on which they would focus during the course of the fellowship. Later in the fall, EED program staff conducted scoping visits to each of the cities, during which they introduced the fellowship and its goals to senior city officials, departments and agencies, met with community or government stakeholders, and advised the EED city fellows to finalize the scope of fellowship project. Two EED fellows from each city then met for a second convening at which they presented a project update to their EED fellowship peers. The mid-year retreat also included sessions with leading experts on economic development issues.

Throughout the year, the EED Fellowship also offers technical assistance via webinars on different topics identified by the six cities. Some of the topics covered include: inclusive strategies for small business development and entrepreneurship support, best practices in collecting data for equitable economic development, institutionalizing equity in economic development programs and policies, and presenting a framework to incorporate an equity lens in economic development incentive package.

The inaugural EED Fellowship class consists of three fellows from the cities of Boston, Charlotte, Houston, Memphis, Milwaukee and Minneapolis. Below is a quick summary of each city project, as well as a list of the three EED Fellows from each city:

Boston

The city of Boston is interested in exploring the intentional support of worker co-operatives in the private sector by developing and expanding access to capital and technical assistance for existing worker co-ops and ensuring that new firms focus on promising growth sectors.

  • Joyce Linehan, Chief of Policy, Office of Mayor Martin J. Walsh
  • Trinh Nguyen, Director, Office of Workforce Development
  • John Smith, Policy Analyst, Mayor’s Office of Economic Development

Charlotte

The city of Charlotte is seeking address its economic mobility gap – and encourage investment and involvement of the private sector in addressing the problem – with a set of tactical programs and larger-scale economic development policy reforms. Charlotte hopes these initiatives will allow it to learn about innovative evaluation practices, identify model programs and best practices that address these challenges, better evaluate small-business capacity and connectivity, and measure whether these initiatives are helping to close the gap.

  • Ann Wall, Assistant City Manager
  • Kevin Dick, Economic Development Director, Neighborhood & Business Services, Economic Development Division
  • Holly Eskridge, Entrepreneurship and Small Business Manager, Neighborhood & Business Services, Economic Development Division

Houston

The city of Houston is seeking to focus its economic development activities in the traditionally underserved communities located generally east of downtown, which have the highest levels of unemployment, lowest levels of income and educational attainment, and represent the highest needs for job- and workforce- related programs in the city.

  • Andrew Icken, Chief Development Officer
  • Gwendolyn Tillotson, Deputy Director, Economic Development Department
  • Carnell Emanuel, Staff Analyst, Economic Development Department

Memphis:

The city of Memphis is seeking to address a vacancy problem in commercial buildings that also facilitates the growth of neighborhood-scale businesses. While Memphis has experienced considerable economic growth in the last decade, very little has been occurring in its low-income neighborhoods.

  • Doug McGowen, Chief Operating Officer
  • Paul Young, Director, Division of Housing and Community Development,
  • Joann Massey, Director, Office of Business Diversity and Compliance

Milwaukee:

The city of Milwaukee is seeking to create a framework that matches responsible development entities that own, renovate and manage their portfolio of foreclosed small mixed-use buildings with entrepreneurs who want to open a business in a commercial space and possibly occupy residential units in that space. The city currently owns, manages and markets a large portfolio of foreclosed properties, mostly located in distressed low-income neighborhoods.

  • Martha Brown, Deputy Commissioner, Department of City Development
  • Ken Little, Commercial Corridor Manager, Department of City Development
  • Matt Haessly, Real Estate Specialist, Department of City Development

Minneapolis:

The city of Minneapolis is seeking to pilot a capital access project for the most vulnerable and disadvantaged businesses located in north Minneapolis, where disparities are worse than the Minnesota state average. The city’s Access to Capital is a formalized program that helps provide qualified Minneapolis businesses owned by people of color with access to financial and knowledge capital at a level they have not previously had, and would not likely have but for the program. The Access to Capital program will bring together potential investors, funders and lenders to offer deal packages that provide documentation and use systems already in place to fund qualified businesses that participate in the program.

  • Craig Taylor, Director, Community Planning and Economic Development
  • David Frank, Economic Development Director
  • Jim Terrell, Senior Project Coordinator, Community Planning & Economic Development

This spring, the EED program staff is planning our next round of scoping visits to each of the cities above. These scoping visits are intended to further assist each of the six cities with their program and provide them with access to subject matter experts recruited from our networks. The visiting technical team will include subject matter experts and practitioners, EED fellows from other cities, and program staff from NLC, ULI, and Policylink. We look forward to finishing our work with our current class and announcing our next class this spring – stay tuned!

carlos_delgado_125x150About the author: Carlos Delgado is the Senior Associate for the Rose Center for Public Leadership in Land Use at the National League of Cities.

An Inside Look at How Cities Win Investment Projects

When a company chooses a location for a major relocation or expansion, the details behind the decision aren’t often divulged in the media. This new podcast gives listeners an inside look at the site selection process, and the stories behind how the location was selected and what it took to close the deal.

Downtown Reno, Nevada, where one of the podcast guests chose to locate their startup due in large part to the city's warmth and welcoming small business environment. (Getty Images)

Downtown Reno, Nevada, where one of the companies profiled in the podcast chose to locate their startup due in large part to the city’s welcoming small business environment. (DenisTangneyJr/Getty Images)

This is a guest post by Andy Levine and Patience Fairbrother.

In September 2016, Alorica, a California-based customer engagement company worth $2 billion with 92,000 employees across the country, announced plans to establish an 830-employee customer engagement center in Owensboro, Kentucky, marking the largest economic development project in the city’s history.

If you saw the announcement in the media, you probably read about the projected job numbers and heard glowing quotes from company and community officials. What the press release didn’t tell you, however, is that the project almost didn’t happen. In fact, the facility that the Greater Owensboro Economic Development Corporation (GO-EDC) originally intended for Alorica was exactly the opposite of what the company was looking for. It was, as Greg Bush, Divisional Vice President at Alorica, put it, “the same old thing.”

Closing the Deal

The story behind Owensboro’s successful but bumpy road to winning the investment was featured on an episode of “The Project: Inside Corporate Location Decisions,” a new podcast from Development Counsellors International (DCI) that gives listeners an inside look at how cities compete for corporate relocation and expansion projects. Every two weeks, the podcast features a recent corporate location decision and interviews with company executives, site selection consultants, and economic developers that reveal how the location was selected and what it took to close the deal.

 Greg Bush, Divisional Vice President at Alorica addresses a crowd in Owensboro, Ky., where the company announced plans to locate a massive customer engagement center. (photo: 44News)


Greg Bush, Divisional Vice President at Alorica, addresses a crowd in Owensboro, Kentucky, where the company announced plans to locate a massive customer engagement center. (photo: 44News)

The saving grace for the City of Owensboro, as the podcast revealed, was that the company’s project team fell in love with the city’s vibrant downtown, which Owensboro has spent more than $120 million to redevelop over the last seven years.

Greg Bush and consultant Jeff Pappas, Principal at E. Smith Realty, another key player in the project team, arrived in town the night before the site visit and instantly saw a place for Alorica downtown. The next day, they told Madison Silvert, President and CEO of GO-EDC, that they had to be downtown, or there was no deal.

Silvert, a bow-tie wearing lawyer turned economic developer, sprung into action to make the deal happen for the city. He called the owner of an old BB&T building downtown – a facility that he thought just might work for their significant size requirements – and set up a meeting for that day.

Lessons Learned

As Alorica tells it, Owensboro’s ability to switch gears and move very quickly to Plan B was what sealed the deal for the company.

This kind of detail – the kind that you don’t read about in a press release – is what makes “The Project” podcast unique. Seldom do city, state and economic development officials have the opportunity to hear directly from companies in a candid manner about the obstacles, pitfalls and turning points behind these complicated decisions – not to mention the “lessons learned” from their peers in the competition for jobs and investment.

In one episode which profiles Dana Incorporated’s decision to locate a $70 million manufacturing plant in Toledo, Ohio, the company reveals that, if the community hadn’t had the foresight to build a 100,000-square-foot spec building, the deal would have gone somewhere else.

In another, a women-run startup reveals that they chose Reno, Nevada, over locating in Silicon Valley because the Economic Development Authority of Western Nevada (EDAWN) went above and beyond to roll out the red carpet for the company during their visit. A key turning point for the project was a casual dinner where local business leaders joined the startup owners to talk frankly about the local business climate and their experiences operating there.

The Human Side of Corporate Location Decisions

An added bonus of hearing these stories directly from the key players involved is that it paints a more human picture of these seemingly inhuman, data-driven decisions. How does the project team celebrate when a major deal goes through? Madison Silvert says his first instinct was to go to church when he found out Owensboro had won the Alorica project.

In another episode, which features iCIMS’s decision to locate in a former research laboratory in New Jersey, the central characters make a deal to purchase a 30-year-old bottle of Macallan, which they joke will become a 31-year-old bottle if negotiations go on for much longer.

Ultimately, whether it’s over a bible or a glass of scotch, the characters featured on “The Project” have a happy ending and a wealth of insight for anyone dedicated to creating jobs and investment in their community.

andy_levine_and_patience_fairbrother_200x150About the authors: Andy Levine is the President and Chief Creative Officer of DCI and creator of “The Project” podcast. Follow Andy on Twitter at @DCI_Andy. Patience Fairbrother is a Senior Account Executive at DCI and producer of “The Project” podcast. Follow Patience on Twitter at @Patience_Fair.

New Year, New Technology, New (Smarter) Cities

Fully connected smart cities are coming. NLC’s latest report helps cities prepare for their arrival by providing local leaders with best practices in this arena.

As cities grapple with how to invest in smart city technologies, and how to ensure that their cities remain on the cutting edge of this technological revolution, there are several things they should consider. (Getty Images)

Technology is changing us – and our cities – in an unprecedented way. This is not news to most, and the influence of technological developments and advances certainly isn’t a new development. We’ve all likely reflected on the impact of the smartphone once or twice. However, over the last year, discussions about just how quickly technology has asserted control over our lives, our economies, and the places we call home have become more dominant, and sometimes, more anxiety inducing. If 2016 was the year we realized that autonomous vehicles are here and happening, 2017 might be the year we realize that this is about so much more than cars.

Indeed, technology is becoming the critical force that defines the way our cities are run, managed, and evolving. This has culminated in a movement often referred to as the ‘Smart Cities’ revolution. While cities are ever-changing with technology driving their evolution, today we are seeing it impact everything from the buildings we use, to the way we get around, to how we live, work, and play in the urban space.

Now, as we are on the cusp of increasingly rapid shifts in cities precipitated by technology, it is worth imagining what the fully connected smart city of the future will look like – and the associated impact it will have on our everyday lives. To that end, the National League of Cities (NLC) is pleased to release “Trends in Smart City Development,” which presents case studies and discusses how smart cities are growing nationwide and globally. Created with our partners at the American University Department of Public Administration and Policy, this guidebook is meant to be a resource for cities as they lead the way forward in this exciting and ever-evolving space.

Cities are beginning to, and will continue to integrate technological dynamism into municipal operations, from transportation to infrastructure repair and more. As the integration of smart cities technologies becomes more visible in our everyday lives, we could begin to see large scale changes in our cities.

Let’s imagine a future where autonomous vehicles on our roadways and the data that they provide change traffic patterns and mobility networks as we know them. Similarly, as we move toward greater usage of shared vehicles and trips, we might be able to move away from parking either below buildings or on streets, enabling cities to recapture that land for new uses and development. Energy sources could be completely renewable in the smart city of the future as well, with technology paving the way for better integration into our cities and thereby helping to create a cleaner environment for everyone. Smart energy systems will allow cities to collect information from sources such as smart water, electric, and gas meters.

At the same time, our future cities will be safer with streetlight networks that use embedded sensors to detect gunshots or flash their lights during emergencies. These are just some of the possibilities that loom on the horizon for cities, and more, improved applications are being developed daily.

csarsmartcitiesinfographic

As cities grapple with how to invest in smart cities technology, and how to ensure that their cities remain on the cutting edge of this technological revolution, there are several things they should consider:

  • Rather than looking for solutions first, cities should consider the outcomes they want to achieve. They should find out what their residents and local businesses want to see happen, and turn those desires into clearly defined objectives before proceeding with smart initiatives. A city’s existing comprehensive, transportation, and sustainability planning documents can help guide the establishment of goals.
  • Partnerships may be the key to successfully deploying new smart cities systems. In an era when the first question is “how?” and the second question “how much?” cities need to get creative about how to deploy expensive, large scale projects like these. Partnerships provide many benefits to cities. They give cities access to funding and expertise that might not otherwise be available. Many public problems are complex and can be too diverse for any single organization to tackle. That makes collaboration advantageous, as cities and organizations are often able to do more together than they could alone.
  • Keep up with new developments and standards. The diversity in technology and the lack of agreed upon principles for redesigning the built environment presents a challenge for interested cities. The newness of smart development means that not much has been codified. Though this report provides a window into what some cities are doing now, smart development is a rapidly changing field. Cities interested in becoming smart should continue to look for best practices and frameworks for this type of development.

All of this is predicated on the premise that technologies can help make people’s lives better in cities. At the end of the day, technological developments will enhance our urban experience – but they also risk leaving more people behind. To this end, we must be deliberate in the development of smart cities and imbue equity as a primary goal so that the city of the future is a city for everyone.

Fully connected smart cities are coming, and NLC wants to help cities prepare for their arrival by providing local leaders with best practices in this arena. It is our hope that this report will spark conversation and action among local policymakers about how to incorporate these strategies into their own communities.

Read the full Smart City Development report.

Read the full Trends in Smart City Development report.

About the author: Nicole DuPuis is the Principal Associate for Urban Innovation in NLC’s Center for City Solutions and Applied Research. Follow Nicole on Twitter at @nicolemdupuis.

Research, Innovation and Cities: The Year in Review

Throughout 2016, NLC’s Center for City Solutions and Applied Research presented and spoke on a wide range of city topics to audiences from San Francisco to Shanghai and everywhere in between – making sure that, wherever possible, city voices are elevated and heard.

Photo by Jason Dixson Photography. www.jasondixson.com

NLC continues to shape the national dialogue on cities, work with city leaders on the ground, and help local officials lead. Pictured here at City Summit 2016 discussing the future of autonomous vehicles in cities: Jon Shieber, senior editor at TechCrunch; Debra Lam, chief innovation & performance officer of Pittsburgh; Justin Holmes, director of corporate communications and public policy at Zipcar; Brooks Rainwater, senior executive and director of Center for City Solutions and Applied Research. (Jason Dixson)

This year has been one of growth and success for NLC’s Center for City Solutions and Applied Research (CSAR). Throughout 2016, we released impactful research across a range of focus areas – from the nuts and bolts of governing to future transportation and workforce shifts, innovation districts, and what cities need to know about drones.

We published familiar annual titles including our State of the Cities report, which analyzes the top issues for our nation’s mayors. We released the 31st edition of our City Fiscal Conditions report, which found that cities’ fiscal positions are strengthening as they continue to recover from the great recession. We finished out the year with our City of the Future research focusing on the critical role that automation and other disruptive changes are having on the workforce. At the core of each of these research products, our primary focus is analyzing how major, timely issues will impact cities.

Coinciding with our broad research agenda, CSAR experts have been on the ground in cities across the country working hand in hand with mayors, councilmembers, and city officials to build equitable, sustainable, financially sound communities that are prepared for future opportunities and challenges. And, in response to the growing opioid crisis, CSAR worked across NLC and together with the National Association of Counties (NACo) to convene the City-County Task Force on the Opioid Epidemic, which recently published recommendations to help local officials to put an end to the epidemic.

Our Rose Center for Public Leadership continued its leading work on local land use challenges with the 2016 class of Daniel Rose Fellows. Those cities included Denver, Rochester, N.Y., Long Beach, Calif., and Birmingham, Ala. The Rose Center also launched the first-ever Equitable Economic Development Fellowship, selecting six cities to participate in its inaugural year: Boston, Houston, Memphis, Milwaukee, Minneapolis, and Charlotte, N.C. This fellowship builds the capacity of America’s cities to ensure that prosperity is shared across their communities.

CSAR’s Sustainable Cities Institute (SCI) launched new programs in 2016 that support and recognize NLC members’ efforts to preserve a clean environment, promote green jobs, and tackle climate change. The SolSmart program was launched in April to help cities make it easier for their residents and businesses to go solar. SCI also announced Leadership in Community Resilience, which is working with 10 cities from around the country to help local officials, city staff, and community partners share their experiences and advance local resilience efforts.

This year our team also incorporated NLC University into the Center, working to provide more focused programming and expanded capacity for city leaders. One example of this shift can be seen in this year’s City Summit attendance in Pittsburgh, where we had a 60 percent increase over last year. Additionally, with the hiring of new staff, we are looking to expand online learning and enhance the annual Leadership Summit.

NLC continues its work to end veteran homelessness, encouraging local leaders to make a permanent commitment to make homelessness rare, brief and non-recurring. Through our leadership on the Mayors Challenge to End Veterans Homelessness, we facilitated on-the-ground engagement and assistance to city officials nationwide. We also continue to work together with the State Municipal Leagues on an annual research project focused on the critical intersections between city and state policy. This year we published Paying for Local Infrastructure in a new Era of Federalism, offering a state-by-state analysis of infrastructure financing tools.

CSAR also hosted a number of large events across the country. In the spring, we held the third annual Big Ideas for Cities event with a range of compelling stories from our nation’s mayors, expertly facilitated by the Atlantic’s James Fallows. In the fall we hosted the Big Ideas for Small Business Summit with economic development officials from 25 cities sharing strategies for building local small business and entrepreneurial ecosystems. Most recently, we hosted the second annual Resilient Cities Summit with the Urban Land Institute and U.S. Green Building Council, which brought together mayors from 15 cities across the country to focus on critical resilience strategies. These annual events allow NLC to elevate the voice of city leaders on issues that matter to communities across America.

Through our work on these important issues, we solidified partnerships with agencies across the federal government and worked with them on key programming, ensuring we are effectively communicating the voice of cities at every level. Some of these included: Small Business Administration for Startup in a Day, the Department of Veterans Affairs on veterans homelessness, the Department of Housing and Urban Development on the Prosperity Playbook, and Department of Energy on Net Zero Energy.

Throughout the year, our team presented and spoke on a wide range of city topics to audiences local, national, and global – from San Francisco to Shanghai and everything in between – making sure that, wherever possible, city voices are elevated and heard. We continue to help shape the national dialogue on cities, work with city leaders on the ground, and help mayors and councilmembers learn and lead – and we look forward to our work in 2017.

Read our 2016 publications:

About the author: Brooks Rainwater is Senior Executive and Director of the Center for City Solutions and Applied Research at the National League of Cities. Follow Brooks on Twitter @BrooksRainwater.

 

Top 5 Most Popular NLC Blog Posts of 2016

This year saw a number of posts that reached thousands of readers and were shared widely on social media. Here are the top five, in no particular order.

7 Ways City Leaders Can Address Racial Inequities
City leaders must step up to take the lead with their police departments and community members to address racial inequities in their respective cities and towns.

10 Innovative Ways to Attract Millennials to Your City
Philadelphia is a city that has implemented a set of successful policies aimed at attracting and retaining talent in the last decade. During that same period, the city’s population grew by 100,000.

Four Bad Habits to Avoid at City Council Meetings
Learning these principles and avoiding these bad habits will improve your meetings — and your decision-making.

5 Ways Parks Provide a Return on Investment
Parks and public spaces are an integral part of the atmosphere and culture of a city or town. More than that, though, they have a massive positive financial impact – one that is generally overlooked.

5 Things Mayors Can Do to Create Healthier Communities
NLC’s new report, Addressing Health Disparities in Cities: Lessons from the Field, provides lessons learned and examples of actions that mayors and other city leaders are taking to intentionally address childhood obesity-related health disparities.

Paul Konz headshotAbout the author: Paul Konz is the Senior Editor at the National League of Cities.