Category: Communications

Coronavirus Communication: Make Your Messages Hit Home

Listen to a recording of NLC’s Webinar: COVID-19 Crisis Communication “It’s not what you say in a crisis. It’s what you do.” That principle guides my thinking about crisis decision making. It’s why I try to take my classes into the pressure-packed confines of board rooms to see what happens when threatening events rob organizations

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How Connectivity Can Save Lives During COVID-19

By Richard Leadbeater Geography and location analysis has a crucial role in a better understanding of this evolving epidemic. For a long time now, the healthcare community has used maps to understand the spread of disease. Most famously in 1854, when Dr. John Snow connected location and illness with his history-making map of a London

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Help Your Residents Get the Tax Credits They Deserve

Earned Income Tax Credit Day

The National League of Cities (NLC) would like to help your city celebrate the annual Earned Income Tax Credit (EITC) Awareness Day on January 31. City leaders can take advantage of this opportunity to ensure their qualified residents receive the highest tax credits possible with NLC’s updated EITC in Cities toolkit. With these sample social

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New FCC Resources on Disaster Response and Public Safety

There are new recommendations out from the Federal Communications Commission (FCC) that local elected officials should use as resources around improving emergency communications. This set of four reports comes from the Intergovernmental Advisory Committee (IAC), a group of state, local, tribal, and territorial officials appointed by the FCC leadership to develop recommendations on communications policy matters

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Leadership at the National League of Cities: Q&A

On Monday, August 19th, the National League of Cities held a panel with three local elected officials to talk about the value and experience they each gained through holding a position within NLC. What follows is a transcript of their thoughtful testimony. Learn more about the NLC Leadership Applications! Clarence Anthony, CEO and Executive Director,

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Using an Equity Lens to Build Age-Friendly Cities

For the first time in our country’s history, we are living in some of the most diverse communities. Our families span multiple generations and our cities, towns, and villages are catering to a variety of people’s needs. These generational needs invite an approach that values equity – an intentional process by leaders to create a

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Your Constituents Will Have Questions About the 2020 Census. Here’s How to Answer.

Residents frequently turn to local leaders with questions and concerns related to the census—this will be doubly true with the many changes to the upcoming 2020 Census. After reviewing frequently asked questions, NLC compiled a list of answers and responses that will set your community at ease. These originally appeared in NLC’s report, Preparing for

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Leadership in 2019: Why Cities Need to Rethink Digital Services

With changing technologies and higher constituent demands, cities and state leaders are trying to move faster to build more intimate and meaningful relationships with their constituents. There is pressure to deliver digital services more effectively as a result of online consumerism. Technological change is accelerating at an exponential rate due to industries built around innovation.

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To Camden, With Love

Wondering why the National League of Cities is feeling so much love this Valentines Day? Learn more at nlc.org! My Dearest Camden, It is one of your beautiful 70+ degree days in February when you draw me from my desk and close to you.  I venture as close as possible – there is no other place

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It’s Earned Income Tax Credit Awareness Day! Are Your Eligible Residents Claiming the EITC?

It’s EITC  (Earned Income Tax Credit) Awareness Day, giving city officials the chance to help their residents get the tax refund   they deserve. Families across the country are working hard all year to pay their rent, keep the heat on and put food on the table. One of the best tools helping working families

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