Category: Communications

Tyler Tech Partners in Support of Strong Cities

At Tyler Technologies, we’ve long believed that cities are essential. It is not even possible to envision life in America without cities and the local government agencies that keep them running. Right now, we are aware of the new and urgent challenges our cities face. From the recent need to pivot to remote operations, to uncertainties

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Gone Virtual: 2020 City Summit

It’s official! I’m excited to announce that the 2020 City Summit conference is going virtual!  The decision to go virtual with our largest event of the year was not taken lightly.  We have been closely monitoring the ever-changing situation throughout the country, keeping track of state and local guidance, and most importantly, keeping the health and safety

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How Albuquerque Showed Resilience to COVID-19

Mayor Tim Keller was ready to admit the privilege his own family had when the novel coronavirus hit his hometown, Albuquerque. In his own words, “We have luxuries that not everyone has; like Liz can work from home and we have lots of support for our kids. This has driven us to build a stronger safety

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Containing COVID Spread Amidst Reopening and Protests

After shutdowns that devastated local economies, cities and towns across the country are at various stages of reopening since the second week of May. While COVID-19 transmission is declining in many states the highest transmission rates have moved from big cities to the heartlands. This is likely from large crowds that congregated over Memorial Day

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Local Leaders Charting a Path for Equity

Thank you for your leadership during these challenging and uncertain times. Many of you have been at the forefront of your community’s response to the coronavirus pandemic for the past few months. In the midst of this public health pandemic, many of our cities were reminded of the deep inequities that exist in our democracy.

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Sharing COVID-19 Information in Multiple Languages

To ensure the safety and health of all residents during the COVID-19 pandemic, accurate and timely information needs to be made available and readily accessible in multiple languages, including ASL (American Sign Language). Denying equitable language access to critical information, by overlooking the needs of residents whose primary language is not English exacerbates the risk for all. City leaders can set the

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Coronavirus Communication: Make Your Messages Hit Home

Listen to a recording of NLC’s Webinar: COVID-19 Crisis Communication “It’s not what you say in a crisis. It’s what you do.” That principle guides my thinking about crisis decision making. It’s why I try to take my classes into the pressure-packed confines of board rooms to see what happens when threatening events rob organizations

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How Connectivity Can Save Lives During COVID-19

By Richard Leadbeater Geography and location analysis has a crucial role in a better understanding of this evolving epidemic. For a long time now, the healthcare community has used maps to understand the spread of disease. Most famously in 1854, when Dr. John Snow connected location and illness with his history-making map of a London

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Help Your Residents Get the Tax Credits They Deserve

The National League of Cities (NLC) would like to help your city celebrate the annual Earned Income Tax Credit (EITC) Awareness Day on January 31. City leaders can take advantage of this opportunity to ensure their qualified residents receive the highest tax credits possible with NLC’s updated EITC in Cities toolkit. With these sample social

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New FCC Resources on Disaster Response and Public Safety

There are new recommendations out from the Federal Communications Commission (FCC) that local elected officials should use as resources around improving emergency communications. This set of four reports comes from the Intergovernmental Advisory Committee (IAC), a group of state, local, tribal, and territorial officials appointed by the FCC leadership to develop recommendations on communications policy matters

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