Driven by a singular focus on enhancing your membership experience, our new membership model is divided into regions; we advocate for local government, so we’re taking a local approach. Meet your new Member Services and Engagement team and see what they can do by focusing on the specific needs of your community.
New Regional Model
Seantae Byers, Director of Member Services and Engagement
My name is Seantae Byers, and I’m the new Director of Member Services and Engagement at the National League of Cities. My experience as a National Urban Fellow and former Program Manager of NLC Member Services gives me a unique perspective on how to create effective change for cities. I am proud of the work NLC has done throughout our 90-year history of providing a voice for cities, effective solutions to city issues, and a comprehensive network of city leaders unlike no other.
Hometown: Ekhart, Indiana
Why are you passionate about cities: Because every facet of life can be witnessed in cities. In addition, the work done in cities have an immediate impact on their residents.
Favorite food or dessert: I love Ethiopian food!
Favorite sports team: Although I truly enjoy sports I don’t have a favorite team.
Ariel Guerrero (Northeast and Mid-Atlantic) was formerly Director of Member Engagement – Senior Services at Lutheran Services in America. His prior experience includes serving as a National Urban Fellow and working for the New York City Department of Education.
Hometown: New York, New York! The Big Apple!
Why are you passionate about cities: I am passionate about cities because that is where the work on the ground gets done each day. It’s where we touch lives. It’s #WhereLifeHappens
Favorite food or dessert native to your membership region: I’m a foodie so food and I have a great relationship, no matter where it’s from!
Favorite sports team: (Baseball) NY Mets – I bleed Mets Blue & Orange! (Football) NY Jets (Basketball) Orlando Magic!
Katrina Lorraine Amos Washington (South) was formerly Membership Director at the Virginia Hospitality & Travel Association in Richmond, Virgina. She has also worked in sales and communications and has a leadership role in the Junior League of Richmond.
Hometown: Bryan, Texas
Why are you passionate about cities: Cities are the foundation of our country. It’s the one place where one person is able to conceive and implement an idea to change their community and can experience the fruit of their labor. It’s real people producing real results.
Favorite food or dessert native to your membership region: Tex-Mex
Favorite sports team:Texas A&M Aggies, Houston Texans, Houston Rockets
Sarah Lindsay (MidWest) was formerly Program Manager at the NACo Financial Services Center, focusing on marketing the U.S. Communities Government Purchasing Alliance. She was also on the NACo research team and was a field organizer for a presidential campaign.
Hometown: North Mankato, MN
Why are you passionate about cities:Cities and towns represent the government that is closest to the people and are responsible for taking care of the people in their communities
Favorite food or dessert native to your membership region: Cheese curds
Favorite sports team: Iowa State Cyclones
Mike Nelson (West) was formerly Coordinator – West Region at the American Institute of Certified Public Accountants. He was Mayor of the Town of Carrboro and County Commissioner in Orange County (both in North Carolina). He was also active as an NLC and LGBTLO member.
Hometown: Jacksonville, North Carolina
Why are you passionate about cities: Local government touches our lives every day, in ways big and small. Municipal officials lead by creating innovative, people-oriented solutions to problems. They get involved in local government because they genuinely care about their communities and are committed to making their corner of the world a better place. It doesn’t get better than that.
Favorite food or dessert native to your membership region: Fish tacos
Favorite sports team: Real Madrid
It is an honor to serve community leaders that are truly creating lasting change for residents across the country. We value our partnerships, and we are confident that this new model will increase our capacity to provide you with the tools and resources you need to continue to create sustainable, vibrant communities.
About the author: Meridith St. Jean is the Associate for Marketing, Communications & Technology at the National League of Cities.