How the City of New Orleans Ended Veteran Homelessness

President Obama & HUD Secretary Castro @ 2015 NLC Congressional City ConferenceAs part of his remarks last week at NLC’s Congressional City Conference in Washington, D.C., President Obama thanked city leaders for stepping forward and joining the Mayors Challenge to End Veteran Homelessness. Echoing the President, HUD Secretary Julián Castro thanked city officials for their partnership and leadership, citing the recent announcement by the city of New Orleans as the latest proof that the goal of ending veteran homelessness in 2015 is achievable. (photos: Jason Dixson)

Building on the success of Phoenix and Salt Lake City in ending chronic veteran homelessness, New Orleans Mayor Mitch Landrieu announced in January that the city had achieved the goal of the Mayors Challenge and reached functional zero on homelessness among all veterans.

In making the announcement, Mayor Landrieu said, “Six months ago on Independence Day, we came together to pay homage to our service members and veterans who courageously serve our great nation, and announced our goal to effectively end veteran homelessness in New Orleans by the end of 2014. I am honored and very pleased to report that we have housed 227 veterans, exceeding our goal of 193, thanks to the hard work of our committed partners. We owe our veterans our eternal gratitude for their service and sacrifice to this nation, and making sure they have a place to call home is a small but powerful way we can show our appreciation.”

To help disseminate some of the best practices from New Orleans, the city’s work has been highlighted during joint NLC/HUD regional forums in support of the Mayors Challenge. According to city officials, there were several key elements that led them to this historic accomplishment:

  • Leadership

Mayor Landrieu was one of the first mayors to join the Mayors Challenge. His support of the work was translated into daily engagement thanks to a dedicated staff person. The mayor’s focus resulted in specific challenges being identified and pursed relentlessly.

For example, in response to service gaps identified by community partners, the city committed HOME Investment Partnership resources to pay for rental assistance and to help with the development of permanent supportive housing. Mayor Landrieu’s leadership also served as a catalyst for other elements of success, such as:

  • Collaboration

Central to the success in New Orleans was the coordinated teamwork of all community partners. Joining the city in the effort were public and private partners from the local, state and federal levels.

Locally, the 63 partner agencies and service providers that are part of the Continuum of Care, including UNITY of Greater New Orleans, were critical allies. In addition, the New Orleans Redevelopment Authority, Housing Authority of New Orleans, Downtown Development District, and the New Orleans Interagency Council were key partners. These stakeholders joined forces with officials from federal partners at HUD, Veterans Affairs and the United States Interagency Council on Homelessness (USICH) as well as leaders from organizations such as Community Solutions, the National Alliance to End Homelessness, the National Coalition for Homeless Veterans and The Home Depot Foundation.

  • Access to affordable housing

Collectively, these partners enacted a local strategy to provide all veterans with access to permanent housing and supportive services. In the face of housing shortages faced by most major metropolitan areas, caused by rising rents and low vacancy rates, housing solutions in New Orleans have been further complicated by the on-going recovery from Hurricane Katrina’s devastation, which flooded 80 percent of the city.

One way the community identified housing for veterans was through direct landlord engagement. Mayor Landrieu sent a letter to all landlords currently contracting with the city and the housing authority. Landlords were invited to a forum to learn more about available housing resources as well as the coordinated collaborations that would partner with them in support of formerly homeless veterans.

In addition, the city’s partnership with the Housing Authority of New Orleans, the local VA, and UNITY of Greater New Orleans resulted in 200 Housing Choice vouchers being designated for veterans no longer in need of HUD-VASH vouchers or other permanent supportive housing programs. This allowed other VASH and supportive housing vouchers to be made available for other homeless veterans.

As the city entered the final stretch of their efforts, a critical number of housing units became available through the Sacred Heart apartment complex. “The Sacred Heart units set us up for success when we needed it most,” said Sam Joel, the Mayor’s Senior Policy Advisor during a recent HUD/NLC Mayors Challenge forum.

Initially built in 1908 as a convent and school, the first of Sacred Heart apartments’ three development phases began accepting tenants in December 2014. When completed, the building will have 109 units, comprised of efficiencies and one-bedroom and two-bedroom apartments. 55 units will be prioritized for chronically homeless veterans, with the remaining 54 units being available for households earning less than 50 percent of the area’s median income. As development continues, the building also will have a sunroom, a computer lab, a courtyard area and an on-site parking lot.

The $7.6 million project was made possible by a partnership between The Home Depot Foundation, the City of New Orleans, the State of Louisiana, UNITY of Greater New Orleans, and the New Orleans Redevelopment Authority. Various local, state and federal affordable housing programs were used to finance the construction of the property, including $1.2 million from the Landrieu administration. The remaining gap in financing was provided by The Home Depot Foundation.

In addition to providing investment capital, the Foundation donated construction supplies, fixtures and other furnishings for the new units. Volunteers of the local Team Depot visited the site to deliver and assemble furniture such as tables, chairs and shelving to ensure the veterans’ new apartments were comfortable enough to call home.

Elisha's blog post - Team Depot at Sacred Heart in NOLAMembers of Team Depot assemble furniture for veterans as they move into units at the Sacred Hearts apartments in New Orleans. (photo courtesy of The Home Depot Foundation)

Maintaining Functional Zero

New Orleans joins Salt Lake City and Phoenix in proving that communities can solve an issue once thought to be intractable. New Orleans’ success demonstrates that, with persistent leadership, community collaboration and the determination to identify needed housing, cities can provide housing for all veterans and ensure that future episodes of homelessness are rare, brief and non-recurring.

As the first city to declare they have reached the goal of the Mayors Challenge to End Veteran Homelessness, New Orleans provides precedent for how a city can measure and discuss what it means to “end veteran homelessness.” Attaining this goal has come to be characterized as reaching “functional zero.”

New Orleans defines ending veteran homelessness as ensuring every homeless veteran who can be located is placed in permanent housing or in temporary housing with an identified permanent housing placement.

“Veteran homelessness is an important and challenging issue, and we are very proud of our accomplishment in New Orleans – but the work of ending veteran homelessness is never really done,” said Mayor Landrieu. “That’s why we have also created a new and sustainable rapid response model that combines all available local, state and federal resources with the work of our local active duty and former military personnel – utilizing veterans to help veterans. I hope our model here in New Orleans can be replicated nationwide so that we can end veteran homelessness in America once and for all.”

Veterans and others will always face periods of housing instability. But ensuring homelessness is not perennial is a dramatic change in how our country has addressed homelessness for more than 30 years. New Orleans’ accomplishment – and Mayor Landrieu’s understanding of what functional zero means for his city – provides guidance as other cities move closer to this goal.

Elisha_blogAbout the Author: Elisha Harig-Blaine is the Principal Associate for Housing (Veterans and Special Needs) at NLC. Follow Elisha on Twitter at @HarigBlaine.

The Best Lifestyle Might Be the Cheapest, Too

This is a guest post by Scott Adams, the creator of Dilbert. It originally appeared here.

If you were to build a city from scratch, using current technology, what would it cost to live there? I think it would be nearly free if you did it right.

This is a big deal because people aren’t saving enough for retirement, and many folks are underemployed. If the economy can’t generate enough money for everyone to pay for a quality lifestyle today, perhaps we can approach it from the other direction and lower the cost of living.

Consider energy costs. We already know how to build homes that use zero net energy. So that budget line goes to zero if you build a city from scratch. Every roof will be intelligently oriented to the sun, and every energy trick will be used in the construction of the homes. (I will talk about the capital outlay for solar panels and whatnot later.)

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I can imagine a city built around communal farming in which all the food is essentially free. Imagine every home with a greenhouse. All you grow is one crop in your home, all year, and the Internet provides an easy sharing system as well as a way to divide up the crops in a logical way. I share my cucumbers and in return get whatever I need from the other neighbors’ crops via an organized ongoing sharing arrangement. My guess is that using the waste water (treated) and excess heat from the home you could grow food economically in greenhouses. If you grow more than you eat, the excess is sold in neighboring towns, and that provides enough money for you to buy condiments, sauces, and stuff you can’t grow at home.

Medical costs will never go to zero, but recent advances in medical testing technology (which I have seen up close in start-up pitches) will drive the costs of routine medical services down by 80% over time. That’s my guess, based on the several pitches I have seen.

Now add Big Data to the mix and the ability to catch problems early (when they are inexpensive to treat) is suddenly tremendous.

Now add IBM’s Watson technology (artificial intelligence) to the medical system and you will be able to describe your symptoms to your phone and get better-than-human-doctor diagnoses right away. (Way better. Won’t even be close.) So doctor visits will become largely unnecessary except for emergency room visits, major surgeries, and end-of-life stuff.

 

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Speaking of end-of-life, assume doctor-assisted-suicide is legal by the time this city is built. I plan to make sure that happens in California on the next vote. Other states will follow. In this imagined future you can remove much of the unnecessary costs of the cruel final days of life that are the bulk of medical expenses.

Now assume the city of the future has exercise facilities nearby for everyone, and the city is designed to promote healthy living. Everyone would be walking, swimming, biking, and working out. That should reduce healthcare costs.

Now imagine that because everyone is growing healthy food in their own greenhouses, the diet of this new city is spectacular. You’d have to make sure every home had a smoothie-maker for protein shakes. And let’s say you can buy meat from the outside if you want it, so no one is deprived. But the meat-free options will improve from the sawdust and tofu tastes you imagine now to something much more enjoyable over time. Healthy eaters who associate with other healthy eaters share tricks for making healthy food taste amazing.

Now assume the homes are organized such that they share a common center “grassy” area that is actually artificial turf so you don’t need water and mowing. Every home opens up to the common center, which has security cameras, WiFi, shady areas, dog bathroom areas, and more. This central lawn creates a natural “family” of folks drawn to the common area each evening for fun and recreation. This arrangement exists in some communities and folks rave about the lifestyle, as dogs and kids roam freely from home to home encircling the common open area.

 

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That sort of home configuration takes care of your childcare needs, your pet care needs, and lots of other things that a large “family” handles easily. The neighborhood would be Internet-connected so it would be easy to find someone to watch your kid or dog if needed, for free. My neighborhood is already connected by an email group, so if someone sees a suspicious activity, for example, the entire neighborhood is alerted in minutes.

I assume that someday online education will be far superior to the go-to-school model. Online education improves every year while the classroom experience has started to plateau. Someday every home will have what I call an immersion room, which is a small room with video walls so you can immerse yourself in history, or other studies, and also visit other places without leaving home. (Great for senior citizens especially.) So the cost of education will drop to zero as physical schools become less necessary.

When anyone can learn any skill at home, and any job opening is easy to find online, the unemployment rate should be low. And given the low cost of daily living, folks can afford to take a year off to retool and learn new skills.

The repair and maintenance costs of homes can drop to nearly zero if you design homes from the start to accomplish that goal. You start by using common windows, doors, fixtures, and mechanical systems from a fixed set of choices. That means you always have the right replacement part nearby. Everyone has the same AC units, same Internet routers, and so on. If something breaks, a service guy swaps it out in an hour. Or do it yourself. If you start from scratch to make your homes maintenance-free, you can get close. You would have homes that never need paint, with floors and roofs that last hundreds of years, and so on.

Today it costs a lot to build a home, but most of that cost is in the inefficiency of the process. In the future, homes will be designed to the last detail using CAD, and factory-cut materials of the right size will appear on the job site as a snap-together kit with instructions printed on each part. I could write a book on this topic, but the bottom line is that home construction is about 80% higher than it needs to be even with current technology.

The new city would be built on cheap land, by design, so land costs would be minimal. Construction costs for a better-than-today condo-sized home would probably be below $75,000 apiece. Amortized over 15 years the payments are tiny. And after the 15th year there is no mortgage at all. (The mortgage expense includes the solar panels, greenhouses, etc.)

Transportation would be cheap in this new city. Individually-owned automobiles would be banned. Public transportation would be on-demand and summoned by app (like Uber).

And the self-driving cars would be cheap to build. Once human drivers are out of the picture you can remove all of the safety features because accidents won’t happen. And you only summon a self-driving car that is the size you need. There is no reason to drag an empty back seat and empty trunk everywhere you go. And if you imagine underground roads, the cars don’t need to be weather-proof. And your sound system is your phone, so the car just needs speakers and Bluetooth. Considering all of that, self-driving cars might someday cost $5,000 apiece, and that expense would be shared across several users on average. And imagine the cars are electric, and the city produces its own electricity. Your transportation budget for the entire family might be $200 per month within the city limits.

The cost of garbage service could drop to nearly zero if homes are designed with that goal in mind. Your food garbage would go back to the greenhouse as mulch. You wouldn’t have much processed food in this city, so no cans and bottles to discard. And let’s say you ban the postal service from this new city because all they do is deliver garbage anyway. (All bills will be online.) And let’s say if you do accumulate a bag of garbage you can just summon a garbage vehicle to meet you at the curb using the same app you use for other vehicles. By the time you walk to the curb, the vehicle pulls up, and you toss the bag in.

I think a properly-designed city could eliminate 80% of daily living expenses while providing a quality of life far beyond what we experience today. And I think this future will have to happen because the only other alternative is an aggressive transfer of wealth from the rich to the poor by force of law. I don’t see that happening.

Scott AdamsAbout the Author: Scott Adams is the creator of the Dilbert comic series. He can be reached on Twitter at @ScottAdamsSays. You can also find Dilbert on Facebook.

Love Your Block: How Birmingham Citizens are Transforming Their City, One Block at a Time

This is a guest post by Mayor William A. Bell, Sr., Birmingham, Ala. This post is part of the NLC Community Service Series, and originally appeared here.

cities of service 2 - birmingham, ala.The office of Mayor William A. Bell, Sr., engaged citizen volunteers and formed partnerships with various local organizations in order to revitalize communities in Birmingham, Ala. (image courtesy of citiesofservice.org)

In Birmingham, implementing Love Your Block is not just the right thing to do; it is the smart thing to do. Love Your Block gives my residents the opportunity to create projects that will have a deep impact on their neighborhood and ultimately improve the health, safety, and well being of the whole city.

Birmingham became a member of the Cities of Service coalition in 2012 – and committed to making an impact by revitalizing neighborhoods one block at a time. I was proud to receive a Cities of Service Impact Volunteering Fund grant so we could tackle neighborhood blight in a collaborative and actionable way. As recommended in the Cities of Service Love Your Block blueprint, my office engaged citizen volunteers and formed partnerships with organizations such as HandsOn Birmingham, Home Depot, and the Alabama Power Foundation in order to make a significant impact.

In the first year of Love Your Block Birmingham, we exceeded all of our impact metrics and goals. Thousands of Birmingham volunteers cleaned more than 26,000 square feet of graffiti, disposed of more than 70,000 pounds of trash and debris, planted over 500 trees and revitalized 40 blocks. We were able to identify 15 future neighborhoods for ongoing revitalization projects and leveraged 13 additional funding sources to support neighborhood revitalization projects. We also realized that we didn’t just make the streets cleaner – we brought people together to work alongside one another and empowered our citizens to take ownership of their neighborhoods and make a real and measurable impact.

After we completed the first round of our Love Your Block initiatives, I recognized that there was still a lot more work to do. Building on our early success, I pledged to make Love Your Block a part of my citywide strategy to make Birmingham a healthier and safer city through my RISE Birmingham program. With the support of an additional Impact Volunteering Fund grant from Cities of Service, we were able to distribute 20 mini-grants to support neighborhood groups in new and continued revitalization projects. RISE Birmingham has now become a movement across the city – we plan to revitalize 60 blocks, remove 90,000 pounds of trash and debris, clean 35,000 square feet of graffiti, plant 300 new trees, and conduct 7 neighborhood clean sweeps. We have also added a community policing component and are forming neighborhood watch groups to promote a sense of pride and community for neighborhood residents.

Like so many cities in America today, Birmingham has faced and continues to face many challenges. As mayor of this great city, it is my duty, privilege, and honor to bring people and organizations together to solve our challenges. I want every resident to know that I will continue to work on the issues about which they care most deeply and I am constantly focused on moving Birmingham forward in the best way I know how: through citizen engagement and collaboration among nonprofit, public, and private partners. Love Your Block has become an essential piece in the puzzle for a brighter future for Birmingham and I look forward to continuing to find out what it really means for residents to love their blocks by deepening our impact across the city.

New Award Recognizes Innovative Affordable Housing Policies & Programs

This is a guest post by Jess Zimbabwe and Michelle McDonough Winters.

A Rose Center panel reviews a model of the Mueller Airport redevelopment in AustinA Rose Center panel reviews a model of the Mueller Airport redevelopment in Austin, which includes both for-sale and for-rent homes—25% of the total units on the site—that are affordable to families making less than 80% of the area median income. (photo: Jess Zimbabwe)

Housing affordability is a serious concern for cities across the US. The Joint Center for Housing Studies has reported that 35 percent of Americans and half of all renters are “cost burdened,” meaning they pay more than 30 percent of their income on housing. This is a crisis that impacts not only families who stretch their budgets – and their commutes – to afford appropriate housing, but also the economic competitiveness of cities as businesses struggle to attract and retain qualified workers.

To recognize governments that are leading the way to solutions in housing, the ULI Robert C. Larson Housing Policy Leadership Awards recognizes policies and programs that are taking innovative approaches to housing affordability. This year’s call for entries for the Larson Awards, and their companion award program for affordable and workforce housing developments, is open until March 16. The program has honored eight state and local programs since its establishment, six of which went to cities or municipal housing departments:

2014
• City of Austin, Texas, for a comprehensive approach to housing policy. Designated by the US Census Bureau as the “nation’s capital for population growth,” the city of Austin is tackling its affordable housing shortage through a variety of mechanisms. In addition to the housing trust fund and general obligation bond funding, the city implemented planning and development policies and programs that encourage the production of affordable housing – securing affordability for more than 18,000-units since focusing on this crucial issue.

• City of Pasadena, California, for a comprehensive approach to housing policy. Since 2000, Pasadena’s housing policy and programs have resulted in the development of over 5,000 housing units in transit-oriented areas, including 1,370 units of affordable and workforce housing. Pasadena’s commitment to its housing vision, community engagement, and informed dialog has produced a highly integrated and effective mix of goals, policies, and programs for its 2014-2021 housing element plan.

2013
• Baltimore Housing, Baltimore, Maryland, for the Vacants to Value Program. After losing nearly a third of its population since the 1950s, Baltimore Housing launched the Vacants to Value program to help attract 10,000 new residents. The program has leveraged over $25 million in private capital and worked across city agencies to transform vacant housing stock into workforce housing.

• Park City Municipal Corporation, Park City, Utah, for creating workforce housing choices in a resort community. Aiming to reduce the burden on local businesses created by high seasonal job turnover, Park City has supported the creation of workforce housing by providing financial incentives including grants, land donation and fee waivers. The city has coupled these efforts with an inclusionary housing ordinance, homebuyer assistance and rental programs for municipal employees to create and maintain workforce housing opportunities and a more sustainable community.

2012
• New York City Department of Housing Preservation and Development, for the New Housing Marketplace Plan. A culture of innovation, leadership and collaboration have helped the New Housing Marketplace Plan to create or preserve 165,000 units of affordable housing—nearly 5,000 of which are workforce units – since 2003.

2011
• City of San José, California. Over the last 30 years, the City of San José, the center of Silicon Valley, has become one of the toughest places in the country to find affordable housing. In response, the City adopted a variety of policies and programs that have created 10,600 units of workforce housing. Its policies extend beyond project finance to include long-term planning and periodic revision of its zoning code to reduce regulatory barriers.

Is your community doing something innovative or impactful to address the need for affordable and workforce housing? If so, help spread the word and apply for recognition.

About the authors:

Jess Zimbabwe Headshot 150x150Jess Zimbabwe is Executive Director of the Rose Center for Public Leadership in Land Use, a program of the National League of Cities, in partnership with the Urban Land Institute. She’s an architect, city planner and politics junkie. Follow Jess on twitter at @jzimbabwe and @theRoseCenter.

 

Michelle Winters Headshot 150x150Michelle McDonough Winters is Senior Visiting Fellow for Housing at the Urban Land Institute’s Terwilliger Center for Housing. Follow her at @mkmwinters and the Terwilliger Center at @ULIHousing.

Regional Forums Begin as HUD and NLC sign Memorandum of Understanding

The Mayors Challenge to End Veteran Homelessness presents a rare opportunity for local officials to lead the way across the finish line on a community issue once thought intractable.

HUD-Meeting-PhillyA regional forum in Philadelphia supporting the Mayors Challenge to End Veteran Homelessness. (Photo Credit: HUD)

This week in Philadelphia, mayors, city representatives, non-profit leaders, federal and state officials gathered as part of the second regional forum supporting the Mayors Challenge to End Veteran Homelessness.

The first forum was held two weeks ago in Austin before the start of NLC’s annual conference, the Congress of Cities and Exposition. During the conference, NLC and HUD signed a formal Memorandum of Understanding to develop more regional forums across the country.

As part of the regional forums, local elected officials are not only encouraged to join the challenge, but are provided more information about the available resources in communities and who are the local contacts. In addition, participants share with one another how they have made progress toward ending veteran homelessness.

During this week’s forum, participants heard from representatives about success in Philadelphia and Binghamton, New York. In Binghamton, Mayor Richard David and the city commission pledged their commitment to end veteran homelessness at an event on September 5, 2014.

After making his commitment, Mayor David reached out to local veterans, homelessness advocates, community leaders, service providers and state and federal officials. Collectively, the group identified veterans in need and the available resources in the community.

As of November 12, 21 veterans had been housed and that night, there were no veterans sleeping on the streets of Binghamton.

During the Austin forum, participants heard about specific actions taken by the city in Salt Lake City, New Orleans and Houston.

In Salt Lake City, officials worked with county and state leaders to ensure program administrators using CDBG resources only needed to file one report to meet federal reporting requirements rather than multiple reports for local, county and/or state CDBG dollars.

Additionally, Mayor Becker has engaged local landlords to provide apartments for veterans who have been matched with supportive services and housing resources. Similarly, in New Orleans, Mayor Landrieu worked with local realtors and property management companies to recruit landlords to join city efforts.

Houston’s Special Assistant to the Mayor for Homeless Initiatives spoke about the importance of creating a “yes” culture. “We have learned that it is not enough to simply have a drop-in center or VASH or SSVF or even coordinated assessment; we must have a “yes” culture,” said Mandy Chapman-Semple. “We operate with the understanding that there is a housing option for every homeless veteran and that it is our duty to offer those choices and deliver.”

Another key element of the regional forums is developing an understanding of what the end of veteran homelessness looks like. While veterans will continue to experience housing instability due to economic, medical or personal circumstances, representatives from the U.S. Interagency Council on Homelessness and HUD discussed the end of veteran homelessness meaning that any episode of homelessness is brief, rare and non-recurring.

In Philadelphia, stakeholders believe they will reach this point, called “functional zero,” by fall of 2015. This achievement was first made in Phoenix and Salt Lake City among chronically homeless veterans in the last year.

As part of Congress of Cities, Phoenix Mayor Greg Stanton, joined a panel with the President of Denver’s City Council, Chris Herndon and representatives from The Home Depot Foundation, Community Solutions and the American Legion. The panel discussed how an initial focus on ending homelessness among veterans can better position cities to improve the community for everyone.

Mayor Stanton and Councilman Herndon talked about the opportunity their communities have found to tie together supportive services related to employment, education and healthcare after veterans are stably housed.

Mayor Stanton specifically discussed how his community is now beginning to move the successes they’ve learned around chronically homeless veterans to non-chronically homeless veterans and all chronically homeless individuals and families.

Stanton-SessionPhoenix Mayor Greg Stanton speaking during a panel session at the Congress of Cities in Austin.

With a 33% decline in veteran homelessness since 2010, including a 40% decline among unsheltered homeless veterans, cities across the country are proving that homelessness can end.

In 391 days, we reach the federal goal date when we have aimed to end veteran homelessness. The Mayors Challenge to End Veteran Homelessness presents a rare opportunity for local officials to lead the way across the finish line on a community issue once thought intractable. Regional forums developed by NLC and HUD will continue to help city leaders identify specific actions they can take to ensure all veterans have a safe place to call home.

For specific questions and actions you can take in your city, see Three Steps & Five Questions.

NLC and HUD are actively developing future regional forums. If you are interested in learning about or having a regional forum in or near your community, contact Elisha Harig-Blaine at harig-blaine@nlc.org.

 Elisha_blogAbout the Author: Elisha Harig-Blaine is the Principal Associate for Housing (Veterans and Special Needs) at NLC. Follow Elisha on Twitter at @HarigBlaine.

Momentum Building as White House Celebrates Progress on Veteran Homelessness

Participants of the 100,000 Homes Campaign hear from Dr. Jill Biden during White House event this week.

Participants of the 100,000 Homes Campaign hear from Dr. Jill Biden during White House event this week.

Yesterday, First Lady Michelle Obama spoke at the National Alliance to End Homelessness conference about the growing number of elected officials who have joined the Mayors Challenge to End Homelessness.

“The fact that right now our country has more than 58,000 homeless veterans is a stain on the soul of this nation,” Mrs. Obama said. “It is more important than ever that we redouble our efforts and embrace the most effective strategies to end homelessness among veterans.”

Launched at the White House last month, the Mayors Challenge now includes more than 180 local leaders, as well as support from four Governors.

Earlier in the week, the White House hosted local leaders from across the country to celebrate the success of the 100,000 Homes Campaign. A message from Dr. Jill Biden congratulated communities for housing more than 105,000 of the nation’s most vulnerable homeless, including more than 31,000 veterans.

The events come as cities participating in the Department of Veteran Affairs’ 25 Cities Initiative make significant progress in improving the community systems serving homeless veterans.

Launched in March, the initiative is building on the successes and lessons of the 100,000 Homes Campaign. With technical assistance, cities are developing locally tailored systems to help identify the homeless, prioritize them for service, and place them in available housing that can support them based on their individual needs. In Washington, D.C., community stakeholders have already housed more than 200 individuals using their new system.

In addition to developing these systems, some other lessons of the initiative include:

  • San Francisco: The city is dedicating housing resources for veterans not eligible for VA services. In addition, the city is prioritizing veterans within the Public Housing Authority’s plan.
  • Boston: In announcing his participation in the Mayors Challenge and NLC’s Leadership Network, Mayor Walsh launched www.homesforthebrave.boston.gov, a city hosted website where employers can offer jobs and landlords can offer units for homeless veterans.
  • Seattle: The city’s team has begun looking at how to work with surrounding jurisdictions to identify needed housing due to the high cost of rentals.
  • Baltimore: Obtained a $60,000 commitment from the city to use resources raised from the community to pay for move-in expenses, utility arrears, and other costs needed to place the homeless into new homes.
  • Detroit: The community is using staff from the Projects for Assistance in Transition from Homelessness (PATH) program to guide homeless individuals through the complex process of finding a home and the services they will need to keep it. These staff members are a part of the Substance Abuse and Mental Health Services Administration (SAMHSA).

To help other communities learn about what is happening across the country to end veteran homelessness, NLC hosted a webinar with officials from San Francisco, Salt Lake City, Community Solutions, and The Home Depot Foundation. The webinar outlined four steps and five questions that local leaders can take to end veteran homelessness in their city.

All of these efforts are creating the change needed to end veteran homelessness by the federal goal of 2015, and end chronic homelessness in 2016. Communities are showing that ending veteran homelessness is no longer a dream, but a reality, one city at a time. To support cities, Community Solutions has launched Zero: 2016. Unlike previous efforts, cities must apply to be a part of this effort and have the commitment of key leaders.

To learn more about Zero: 2016 and have your city apply, go to www.zero2016.org.

For more information on NLC’s work visit www.nlc.org/veteranshousing.

 Elisha_blogAbout the Author: Elisha Harig-Blaine is the Principal Associate for Housing (Veterans and Special Needs) at NLC. Follow Elisha on Twitter at @HarigBlaine.

How Do You House 101,628 People?

One at a time.

100K-Homes

(From left to right) Fred Wacker, COO of The Home Depot Foundation; Becky Kanis, Campaign Director, 100,000 Homes Campaign; Alvin Hill, recently housed U.S. Army Veteran

Alvin Hill, an Army and National Guard veteran, now has a safe place to call home after being homeless for nearly 20 years. Alvin is one of 31,171 veterans out of the 101,628 people housed by communities participating in the 100,000 Homes Campaign.

In less than four years, 238 communities across the country have implemented data-driven strategies such as Housing First, rapid re-housing, progressive engagement, client prioritization and coordinated assessment to bring community members without a home out of the shadows and into stable living conditions.

Previous posts on this blog have documented the successes of cities such as Phoenix, Salt Lake City and Nashville. These communities and others have brought together local leaders with non-profit service providers, federal and state agencies, faith-based communities, educational institutions, philanthropies and the private sector to ensure unprecedented levels of support for homeless veterans.

Together with federal agencies such as the Department of Veterans Affairs and the Department of Housing and Urban Development resources such as HUD-VASH and Supportive Services for Veteran Families, the 100,000 Homes Campaign has helped lead efforts that have resulted in a 24% decline in veteran homelessness since 2010.

Philanthropies and corporate partners such as The Home Depot Foundation and JP Morgan Chase have complemented these federal resources with unwavering support.

“This campaign has shown that we can end homelessness,” said Jennifer Ho, Senior Advisor at HUD. “We sometimes hear that ‘some people want to live on the street.’ We choose to believe that when we can’t act. This campaign has shown that we can act and we can succeed.”

Alvin was brought home when his caseworker at ASPAN in Arlington, Virginia acted. “She told me it would be alright and in one month she was showing me apartments where I could live,” he said. “I’m not nervous about speaking to you all today, because I know when to be nervous. I was nervous when I had to sleep at the airport, on the street, in the park, or in the laundry mat. Today, I have a counselor, a place to wash my clothes. Homelessness can end with you.”

As the federal goal of ending veteran homeless in 2015 nears, the success of the 100,000 Homes Campaign must be expanded. Last week, the First Lady announced the Mayors Challenge to actively engage elected officials. NLC is supporting this effort with the Homeless Veteran Leadership Network led by NLC President Chris Coleman, Mayor of Saint Paul, NLC 1st Vice President Ralph Becker, Mayor of Salt Lake City, and Phoenix Mayor Greg Stanton. This week, Virginia Governor Terry McAuliffe announced his support.

Over the last three decades, our country has seen the growth and perpetuation of homelessness. It has become such a prevalent part of urban living that most believe the issue is too complex to ever solve. For years, even homeless advocates have been operating to manage the issue rather than solve it, with the consistent refrain being that there are not enough resources.

Today all of that is false.

Data-driven strategies have been tested and proven. Historic levels of resources are now in the hands of service providers.

Cities have shown homelessness can end. What is left is our choice to act.

 Elisha_blogAbout the Author: Elisha Harig-Blaine is the Principal Associate for Housing (Veterans and Special Needs) at NLC. Follow Elisha on Twitter at @HarigBlaine.

NLC at 90: Supporting Our Nation’s Veterans

NLC is celebrating 90 years of making cities better place to live. Read the anniversary kick-off letter from NLC President Chris Coleman, mayor of Saint Paul, Minn.

NLC supported veteran education opportunities following the Vietnam War. Photo courtesy of Morehead State University

Photo courtesy of Morehead State University

As NLC celebrates its 90th anniversary, we again join the nation in pausing this Memorial Day weekend to reflect on the sacrifices made by the men and women who have served in our armed forces.

Today, as in the past, cities face the reality of thousands of veterans returning home from the battlefield. With their unique skills and experiences, veterans are assets to our communities.

To support veterans and their families, NLC works with local leaders to ensure our veterans successfully reintegrate into communities after their time in the military has ended.

In the wake of the Vietnam War, NLC partnered with the Office of Economic Opportunity to establish the Veterans’ Education and Training Services (VETS) program. The program worked with veteran “peer counselors” in Chicago, Cleveland, Denver, Detroit, Indianapolis, Los Angeles, Miami, Newark, Providence, Seattle and Wichita.

Peer counselors worked with veterans to help them connect to education and training programs, employment counseling, housing and other services.

In the program’s first three and a half years, more than 25,000 veterans were connected to some form of assistance. An outside evaluation of the VETS program noted, “The most effective programs tended to be those with strong ties to local governmental agencies.”

Today, NLC’s work to support veterans continues. As the country’s presence in Iraq and Afghanistan declines, our military is undergoing force reductions due to changing global needs. The confluence of these factors with an economy continuing to recover from the Great Recession has led to veteran unemployment rates that have been above the national average, particularly for veterans who have served after September 11th.

These challenges are one element that can explain why young veterans and their families are already being seen among the ranks of our nation’s homeless.

To help end this national tragedy by the federal goal of 2015, NLC has partnered with The Home Depot Foundation. By supporting cities, sharing best practices and engaging with local efforts, The Home Depot Foundation, NLC and cities have been a part of a 24 percent decline in veteran homelessness since 2010.

This progress is due to a focused effort by the President and agencies such as the Department of Veterans Affairs, HUD and the U.S. Interagency Council on Homelessness. While these federal agencies have provided resources and technical support to communities, it has been the collaborative work driven by city leaders that has powered this change.

From San Diego to Salt Lake City, Phoenix to St. Paul, New Orleans to Washington, D.C., cities are at the center of efforts that are uniting all levels of government with the non-profit community, faith communities, the business sector and philanthropies.

Cities will always be hubs of economic activity and services. Ensuring veterans receive the dignity of a safe place to call home and the opportunity to continue serving their community has been a hallmark of NLC’s first 90 years.

Moving forward, NLC and our members will continue our presence on the front lines to honor our veterans and their families.

Elisha_blogAbout the Author: Elisha Harig-Blaine is the Principal Associate for Housing (Veterans and Special Needs) at NLC. Follow Elisha on Twitter at @HarigBlaine.

60 Minutes Profiles Nashville, while Dallas Convenes Landlords to Bring Veterans Home

Last night on 60 Minutes, the 100,000 Homes Campaign was profiled for their work with cities and other stakeholders across the country to change how we address homelessness. While Nashville was highlighted in the segment, other communities, such as Dallas, are also taking bold steps to bring together the necessary partners to ensure veterans and the chronically homeless have a place to call home.

In Nashville, the city provides the staff and capacity support for the How’s Nashville campaign. The campaign has brought the city together with the area housing authority, private landlords, the VA, and other service providers to prioritize people for housing based on how likely they are to die on the street. To accomplish this goal, housing units are paired with homeless individuals using resources such as Housing Choice Vouchers and HUD-VASH vouchers. The commitment of vouchers has been paired with philanthropic contributions of reduced rent apartments by private landlords. The need for partnerships with private landlords has been recognized as a key to success among stakeholders in Dallas as well.

Recently in Dallas, Assistant City Manager Theresa O’Donnell joined representatives from the Mission Dallas-Fort Worth (DFW) Team, including officials from the Dallas Housing Authority and the regional VA and HUD offices for a landlord forum. Dozens of landlords attended the event to learn more about community efforts to end veteran homelessness and the need for landlords who are willing to accept veteran-specific (HUD-VASH) housing vouchers.

Assistant City Manager O’Donnell speaks with landlords and property managers at a forum about efforts to bring veterans home.

In April 2013, stakeholders from across the Dallas community came together at a homeless veteran boot-camp facilitated by the 100,000 Homes Campaign. During the 100 days following the boot camp, the team housed 130 homeless veterans. Since the boot-camp, a total of 515 veterans have been housed, with 62 percent being chronically homeless. This progress built upon a 25.9 percent drop in the number of homeless veterans in Dallas between 2011 and 2012. The 2013 Point-in-Time Count showed only 303 homeless veterans. With the 2014 Point-in-Time count recently conducted, the community will soon have more recent data to direct their efforts.

During the initial 100 days, team members worked with NLC and recognized that an obstacle to continued progress was a lack of landlords willing to accept HUD-VASH vouchers. To overcome this obstacle, NLC helped initiate discussions between the city and the team. With the support of team members and the city, NLC drafted a letter, which was signed by Mayor Mike Rawlings and sent to landlords and property managers already working with the city through other housing programs.

To further draw attention to the work and success of the team, Mayor Rawlings also recorded a public service announcement congratulating the team. The mayor used the PSA to urge the public to support the team’s efforts with donations to help with expenses not covered by programs serving veterans. In Nashville, these expenses have also been met by private contributions, but recently the city’s CDBG administrator also announced their commitment of up to $200,000 to help with costs such as rental deposits or utility fees.

With continued focus, both Dallas and Nashville are on pace to join Phoenix and Salt Lake City as a city that have ended chronic veteran homelessness. As each city reviewed their challenges and successes, the need for improving engagement with landlords was identified as a recurring need to help veterans and the chronically homeless find a home more quickly. Combined with an on-going use of data to drive decision-making, Dallas and Nashville are important illustrations of the success that is possible when local collaboration is joined with city leadership

Learn more here about the Mission DFW team.

To learn how you can best support efforts to end veteran homelessness in your city, contact me at harig-blaine@nlc.org.

Elisha_blog
About the Author: Elisha Harig-Blaine is a Principal Associate for Housing (Veterans and Special Needs) at NLC. Follow Elisha on Twitter at @HarigBlaine.

What does the end of chronic veteran homelessness mean for cities?

Last month, Phoenix made the historic announcement that all of their chronically homeless veterans were off the streets. This amazing milestone is the result of collaboration between all parts of the community and the use of data to drive decisions and allocate resources. The accomplishment has sparked a national conversation about whether or not a city can end homelessness.

The success Phoenix has seen around chronically homeless veterans can serve as an example for other segments of the homeless population. As Phoenix Mayor Greg Stanton said while making his announcement last month, “The strategies that we’re using to end chronic homelessness among veterans are the exact same strategies that we’re going to use to end chronic homelessness among the broader population. This model – doing right by our veterans – is exactly how we’re going to do right by the larger population.”

The progress made in Phoenix does not mean that there are no more homeless in the city, or even that there are no more homeless veterans. Rather, it means that Phoenix has developed the necessary community structures or “social capital” to effectively and efficiently use resources to ensure persistently homeless veterans are no longer on the street. The development of these community structures can be built upon so that all chronically homeless veterans have a permanent home and are not simply off the street and in a shelter or transitional home.

People will always have unfortunate and tragic occurrences that push them over the edge from poverty into homelessness. However, as research has shown, it is difficult to determine why, for example, “John” becomes homeless while “Adam” does not, despite both being poor and facing similar situations.

People such as John will still need a safe place for a short period of time, like a shelter or transitional home. However, in communities with the proper coordination and the necessary resources, John will no longer become trapped in the cycle between shelter, transitional housing, and the streets. Instead, programs that can help rapidly re-house the homeless will be connected to emergency shelter locations and the service providers who administer other assistance programs. This network of collaborating housing providers can coordinate with healthcare providers, employment placement and training programs, educational opportunities, and more.

When done all at once, this process is so multi-faceted that it can become overwhelming. But what cities like Phoenix are showing is that progress can happen by initially focusing on a very specific subset of the homeless population, such as chronically homeless veterans. That progress is measurable. It saves lives and it saves money. This process has been described by Albuquerque Mayor Richard Berry as “the smart way to do the right thing.”

An argument can be made that poverty will always exist. But chronic street homelessness is more than just poverty. It is a combination of personal tragedy, societal failures, individual choices, and institutional shortcomings. The successes happening in Phoenix, Salt Lake, Philadelphia, Houston, Albuquerque, and other cities gives hope to the idea that chronic homelessness no longer needs to be seen as a permanent fixture of urban life.

Elisha_blog
About the Author: Elisha Harig-Blaine is a Principal Associate for Housing (Veterans and Special Needs) at NLC. Follow Elisha on Twitter at @HarigBlaine.